Multi-location operators manage their front desk with precision intelligence.
Luci brings that same standard to the people who work there.
Managing people across multiple locations with spreadsheets, email chains, and paper files isn't just inefficient — it's a compliance liability waiting to happen. Luci fixes it.
Who approved it? How many days do they have left? Did anyone check for scheduling conflicts at the other location? Without a system, these questions don't have good answers.
HIPAA certifications expire. OSHA training lapses. Malpractice insurance renewals get missed. One audit, one incident, one missed renewal — and you're exposed.
Performance reviews get skipped, delayed, or rushed. Without a structured process, you lose documentation, miss development opportunities, and create legal risk.
Requests, approvals, accrual tracking, conflict detection, forfeiture rules — all handled automatically. No more guessing, no more spreadsheets, no more gaps.
Every certification, every training, every renewal — tracked with automated alerts before anything expires. Your organization stays protected without manual follow-up.
Quarterly review workflows with employee-first sequential flow, structured prompts, and full documentation. Consistent across every location, every time.
"The same intelligence that runs your front desk — now running your people."
The Luci Standard
Luci isn't a generic HR tool. It's purpose-built for multi-location healthcare and service operators — covering every dimension of people management with the same precision BIGGS AI brings to your front desk.
Time off is simple in concept and a nightmare in practice. Luci makes it simple in practice too.
Across multiple locations, PTO management becomes a logistical puzzle — accruals, conflicts, policy enforcement, approval chains. Luci handles all of it automatically, giving employees a clear self-service experience and giving operators complete visibility and control.
"Most operators don't know how much PTO their staff has accrued until someone asks. Luci knows in real time — and so do you."
Compliance isn't optional. Luci makes sure nothing slips through — ever.
Healthcare compliance is non-negotiable. HIPAA, Texas HB 300, OSHA, malpractice insurance — each has its own renewal cycle, documentation requirement, and consequence for failure. Luci tracks all of it and alerts before anything expires.
"One expired certification in an audit costs more than Luci costs in a year. Compliance tracking isn't overhead — it's insurance."
Performance reviews only work when they actually happen. Luci makes sure they do.
A consistent, documented review process protects you legally, develops your staff, and creates the culture of accountability that drives multi-location performance. Luci orchestrates the entire review cycle — quarterly, structured, and impossible to skip.
"The best managers don't wing performance reviews. And with Luci, no one has to — the process is already built for them."
Day one sets the tone for everything that follows. Luci makes sure it's flawless.
New hire onboarding across multiple locations is where inconsistency lives. Different managers, different processes, different documentation — or no documentation at all. Luci gives every new employee the same structured, complete onboarding experience from day one.
"A new hire who feels lost on day one doesn't stay. Luci makes sure day one is the start of something — not the beginning of an exit."
Luci is built with a three-tier access model — each level sees exactly what they need, nothing more. Privacy protected. Roles respected. Intelligence shared appropriately.
Self-service access to their own HR world — no more calling HR for simple answers.
Operational visibility and workflow management across their assigned locations.
Full platform visibility — every employee, every location, every alert.
Luci was designed from the ground up for healthcare operators — where compliance isn't optional and documentation isn't bureaucracy. It's protection.
Annual certification tracking, training records, and breach protocol documentation — all maintained and auditable.
Texas-specific privacy law compliance — documented, tracked, and enforced for every employee at every location.
Safety training, malpractice insurance renewals, and occupational health documentation — all in one place.
Book a personalized demo and we'll show you exactly how Luci would run inside your organization — your locations, your policies, your compliance requirements.